Job Description

We are seeking an experienced and organized Pulmonary Practice Office Manager to oversee the daily operations of our pulmonary practice. The ideal candidate will have a strong background in medical office management, excellent leadership skills, and a passion for providing exceptional patient care. This role involves managing administrative tasks, coordinating patient services, and ensuring the smooth functioning of the practice.

• Office Management:

  • Oversee the daily operations of the pulmonary practice, ensuring efficiency and effectiveness.
  • Manage office staff, including hiring, training, and performance evaluations.
  • Develop and implement office policies and procedures to enhance workflow and patient care.

• Patient Services:

  • Ensure a high level of patient satisfaction by managing patient interactions, addressing concerns, and improving service delivery.
  • Coordinate patient appointments, referrals, and follow-ups.
  • Oversee patient billing and collections, ensuring accurate and timely processing.

• Administrative Tasks:

  • Maintain and manage electronic medical records (EMR) and other office systems.
  • Handle correspondence, including emails, phone calls, and mail.
  • Prepare and maintain office budgets, financial reports, and other administrative documents.

• Compliance and Quality Assurance:

  • Ensure compliance with healthcare regulations and standards, including HIPAA and OSHA.
  • Implement quality assurance programs to maintain high standards of patient care and office operations.
  • Conduct regular audits and reviews to identify areas for improvement.

• Staff Coordination:

  • Schedule and coordinate staff meetings, training sessions, and other events.
  • Foster a positive and collaborative work environment.
  • Address staff concerns and provide support to ensure optimal performance.

• Inventory and Supplies:

  • Manage inventory of office and medical supplies, ensuring timely ordering and restocking.
  • Negotiate with vendors and suppliers to obtain the best prices and services.

• Technology Management:

  • Oversee the maintenance and troubleshooting of office equipment and technology.
  • Implement and manage new technology solutions to improve office efficiency.

Experience with Billing and Coding is a HUGE plus!!!

Must be metrics driven and organized! 

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