Job Description

Remote Care Coordinator Open to Nationwide Applicants

Salary Range: $41,000 - $56,000 depending on experience and qualifications.

Overview

Are you looking to make a difference by providing high-quality service with a personal touch that impacts the lives of members of the World Trade Center Health Program (WTCHP)? Would you like to be part of a highly skilled clinical team including home-based Care Coordinators focused on supporting individuals in maximizing their health and productivity?

Remote Care Coordinator Responsibilities

• Collaborates as an integral member of the WTC-NPN Medical Services interdisciplinary team through clear communication and resource coordination to meet the shared goal of creating and nurturing a caring environment, supporting a better quality of life for the Members and reducing health care costs for the Program.
• Identifies and notifies applicable problems encountered by Members in obtaining services or supplies
• Promotes goodwill by assisting all involved parties on issues related to the coordination of medical benefits, as applicable
• Maintains privacy, as per Program guidelines, within a secure environment of documentation and communication
• Understands the organization's quality management program and the care coordinator’s role within that program, with compliance of all SOPs within the Program’s Operations Manual
• Takes ownership of personal actions and outcomes
• Embraces change; maintains an open mind and is flexible and adaptable in the face of ambiguity and change
• Proactively seeks opportunities to increase knowledge, skills, and abilities
• May perform other duties, as needed, to meet the needs of the business

Care Coordinator Qualifications

• High School diploma, associate degree (or higher) in clinical or medical health administration, or related field preferred
• 3+ years experience in medical record review, triage, customer service, prior authorizations, medical claims, and billing, assessing patient health, and/or related experience
• Experience working as a Medical Assistant or LPN is strongly desired
• Attention to detail, timetables, and commitment to completing tasks
• Experience with Microsoft Windows and computer savvy
• Must be well organized, efficient, and able to work independently and within a team
• Responsible for having reliable High-Speed Cable or Fiber Optic Internet service and Internet Router in established home office
• Ability to work independently, multitask, and adjust priorities
• Must have Excellent Communication Skills via Phone, E-Mail, Text, Verbal, and Documentation Skills
• U.S. Citizenship
• Ability to obtain and maintain security clearance

For a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.

Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($41,000 - $56,000). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions.

Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a) . This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a) . This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick

Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to clients' specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. Privacy | Sedgwick Terms and Conditions | Sedgwick

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