At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Training Manager
Montblanc | NYC
Reports to: Regional Director, Training & Client Experience
Role Overview
We are seeking a bilingual, dynamic, and experienced Training Manager to lead the development and delivery of training programs across Retail, Franchise, and Wholesale teams in the North America region (Canada, Unites States, Caribbean). Reporting to the Regional Director, Training & Client Experience Americas, this role will focus on enhancing team knowledge and skills in sales, product expertise, and client experience. Based in New York City, the Training Manager will play a critical role in supporting the onboarding of new hires, managing training tools and programs, and driving team performance through innovative and impactful training strategies.
Responsibilities
ONBOARDING & INTEGRATION
TRAINING & COACHING
DIGITAL TRAINING MANAGEMENT
TRAINING CONTENT DEVELOPMENT
PERFORMANCE MONITORING & REPORTING
COLLABORATION & ADDITIONAL RESPONSIBILITIES
Qualifications
EDUCATION & EXPERIENCE
TECHNICAL SKILLS
PERSONAL SKILLS
LANGUAGE SKILLS
OTHER REQUIREMENTS
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates with proficiency in Spanish will be contacted for further consideration.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: 100k-115k
Salary will be determined based on relevant skills and experience
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