Job Description

Who We are

John Paul Mitchell Systems (JPMS) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell®, MITCH®, Awapuhi Wild Ginger®, Tea Tree, Paul Mitchell® Pro Tools™, Neuro®, MVRCK™, The Demi and Color XG®.

We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us.

About the Role

As an Alumni Relations Manager, reporting to the VP of Finance & Affiliate Investments, you will be an integral part of our Paul Mitchell Schools team. You will be responsible for overseeing the development and implementation of strategies to engage and support our alumni community and the relationship with Paul Mitchell Schools. You will focus on fostering strong relationships with students, graduates, JPMS customers, salons and external partners. You will have a deep understanding of the beauty and hair care industry, excellent communication skills, and a proven track record in relationship management.

Our ideal candidate is within a commutable distance of our Century City office. This position requires travel.

What You will Do :

• Develop, implement, and execute a comprehensive alumni engagement strategy
• Oversee the planning, execution, and analysis of campaigns across digital, social, email, events, and traditional marketing channels that support our brand relationship with Paul Mitchell Schools and alumni
• Plan and coordinate alumni events, including reunions, networking events, and professional development workshops
• Create and manage an alumni database, ensuring accurate and up-to-date information
• Develop and distribute regular communications, such as newsletters and social media updates, to keep alumni informed and engaged
• Collaborate with marketing and communications teams to highlight alumni achievements and success stories
• Provide career support and resources to alumni through salon relationships, including identifying job placement opportunities and mentorship programs
• Foster partnerships with industry organizations and educational institutions to enhance alumni opportunities
• Monitor and analyze alumni engagement metrics to assess the effectiveness of programs and initiatives

Who You Are:

• Have a strong work ethic and can-do attitude, leaving a positive impression on everyone you interact with
• Collaborate seamlessly with cross-functional stakeholders, fostering a cohesive team environment
• Strong time management skills and able to act with a sense of urgency
• Highly organized, detail oriented and efficient multitasker
• Self-starter and thrives in a fast-paced environment with minimal guidance
• Comfortable wearing many hats and moving fluidly between tasks
• Utilize relevant industry jargon and terminology consistently in both verbal and written communications
• Act and propose new ideas and solutions before asked
• You are positive, upbeat, and friendly—with a can-do attitude and a knack for solving problems
• Self-described beauty enthusiast, passionate about hair care

What You'll Need:

Skills:

• Excellent interpersonal and communication skills
• Proven ability to build and maintain relationships with diverse stakeholders
• Experience in event planning and project management
• Proficiency in using CRM systems and social media platforms
• Creative thinker with a passion for innovation and continuous improvement
• Project management ability to take the lead on a diverse group of projects, coordinate multiple tasks, meet deadlines
• Understanding of the beauty and hair care industry strongly preferred

Education :

• High school diploma or GED required
• Bachelor's degree in Marketing, Communications, Business, or a related field preferred
• Cosmetology license preferred

Experience :

• 5+ years of experience in alumni relations, community engagement, or a similar role required

Competitive Compensation:

• The expected base salary range for this position for California based candidates is $80,000 to $90,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education. Compensation for all non-California based candidates will be subject to local markets in addition to depending on experience.
• Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
• Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

We are an Equal Opportunity Employer and take pride in a diverse environment.

PI905b3e413571-30492-36472577

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