Job Description

Administrative Medical Assistant MA Arcadia Internal Medicine Location Phoenix, AZ (Camelback East area) :

Primary City/State: PHOENIX, Arizona

Department Name:

PBD-Internal Med-Arcadia

Work Shift:

Day

Job Category:

Clinical Care $1000 SIGN ON BONUS! - 1 Year Commitment Required

PLUS $80 ALLOWANCE FOR SCRUBS INCLUDED!!

At Banner - Arcadia Internal Medicine Center, we're creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system.

Internal Medicine is the largest academic residency program in Phoenix with 102 residents, and 10 faculty. Candidate will be part of research, innovation and academia environment working with large multidisciplinary team including registered dietician, podiatrist, medial students, LPNs, MAs, social worker, etc.

As an Administrative Medical Assistant on this team, you will be primarily working with providers, residents and other multidisciplinary teams performing outreach to those patients who are overdue for their colorectal, mammogram screening and wellness exams. Staff member will be scheduling appts, ensuring care gaps are met, work with our quality and safety team on weekly and monthly basis. This staff member will work with another Admin MA on daily basis to ensure patients outreach is performed. Patient experience is a must, scheduling, calling patients with lab results and working excel database.

Uncertified Medical Assistants will be considered and will have 12 months to become nationally certified once employment begins. Uncertified Medical Assistants will have access to Medical Assistant certification study material and Banner will pay for the cost of certification. A passing score would result in a pay increase due to an MA's newly certified status. Banner is also committed to your future and invested in furthering your education. Medical Assistants have the opportunity to move up the Medical Assistant career ladder or sign up for tuition assistance to further advance their career. From PTR, to RN, there are endless opportunities at Banner Health. Ask your recruiter for additional details to learn more.

This is a full time (40 hours/week), day shift position: Mon- Fri 8:30AM-5:00PM. We are an academic/teaching facility that highly focus on innovation, research and delivering great quality care to our patients. This position will mainly work with our residents, medical students, RN, MAs and other multidisciplinary teams.

Banner Health has been recognized by Becker's Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek's list of America's Greatest Workplaces 2023 for Diversity.

These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement

University Medical Center Phoenix PBCs Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

POSITION SUMMARY This position is responsible for performing administrative tasks (indirect care) that support the care team in providing direct medical care. This position utilizes the Electronic Health Record (EHR) and external resources or tools to provide a complete assessment of the patient's health status, which includes identifying care gaps prior to the patient encounter. This position utilizes specialized knowledge, judgment and communication skills to assure that patients get the indicated care when and where they need and want it, in a culturally and linguistically appropriate manner. Patient contact via telephone is a critical component of this position, highlighting the medical background and communication skills necessary.

CORE FUNCTIONS 1. Performs chart review to ensure coordinated patient care. 2. Utilizes evidence based guidelines when identifying care gaps for preventative and maintenance care. Utilizes standing orders as appropriate. 3. Utilizes EHR to obtain medical information when communicating with the patient or medical care team regarding respective preventative care, chronic care, specific medications, high risk patients, and those not seen recently in the clinic. 4. Collaborates with care team to meet expected performance metrics and clinical quality measures. Identifies areas for improvement based on results of clinical performance where applicable. 5. Maintains clinical skills and provides direct patient care on an as needed basis. Completes all necessary on-boarding/orientation activities, including simulation training, as needed or directed. Participates in Annual Clinical Education Days (ACED), as needed or directed. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING None TYPE OF SUPERVISORY RESPONSIBILITIES N/A Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner. PHYSICAL DEMANDS/ENVIRONMENT FACTORS DP - Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN) Able to stand, walk, bend, squat, reach, and stretch frequently. Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs. Needs adequate hearing and visual acuity, including adequate color vision. Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects. Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair. May be required to lift up to 75 pounds. Must use standard precautions due to threat of exposure to blood and bodily fluids. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require periodic use of personal computer. May require off-site travel MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations. Medical Assistant Certification is required. If certification is not in hand at the time of hire, individuals will have 12 months from date of hire to obtain certification.

Certification for BLS is required. Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion. PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred.

DATE APPROVED 07/11/2021

EOE/Female/Minority/Disability/Veterans

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Job Tags

Full time, Immediate start, Relocation bonus, Shift work, Day shift,

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